Return Policy
Last updated 5 August 2026
1. Perishable Goods
As a food business, prepared meals cannot be returned once delivered, in line with FSSAI hygiene norms.
2. Damaged or Incorrect Items
If you receive a spilled, damaged or incorrect item, hand it back to the rider or report it within 2 hours with photographs. We arrange a replacement or credit.
3. Packaging Returns
Reusable tiffin containers supplied with monthly plans are collected on your next delivery. Lost containers are charged at cost.
4. How to Raise a Request
Write to our support email or message our WhatsApp number with your order number.